This month, we're happy to present Amanda, who works as an Ostomy Specialist. She has been a part of the 180 Medical family for 5 years now.
What do you do as an Ostomy Specialist?
Ostomy Specialists talk to and work with patients who have had major intestinal or urologic surgery (a colostomy, ileostomy, or urostomy). We help them find the correct products to care for their stoma and develop a stable process for using these products. We assist them with their medical supplies and insurance coverage, and we also give support and care to help them recover a sense of normalcy as they go about their daily life after surgery. We get trained to acquire extensive knowledge of ostomy products, the various conditions that lead to needing ostomy surgery, and finding out various insurance coverages for these supplies. It's a really rewarding position!
What do you love most about working at 180 Medical?Knowing that, at the end of the day, I've hopefully made a positive impact on someone's life, even in the smallest of ways. I love coming to work every day to a positive work environment and to know that I get to work hand in hand with motivated and hardworking people. It really feels like a family here. 180 Medical is a rewarding place to work. I would encourage anyone looking for an encouraging atmosphere and a team structure to apply. I've been with 180 Medical for 5 years and have had the opportunity to learn some different job functions and what I like to do best.
Tell us a little bit about yourself.I am originally from Pittsburgh. I grew up in Dallas and moved to Oklahoma to attend The University of Oklahoma from which I graduated with a degree in Psychology. Since I have lived in some fanatic sports towns, I'm a huge sports fan. My favorite teams are the Pittsburgh Steelers, the OKC Thunder, and of course the OU Sooners. Boomer Sooner!
What's one of your favorite stories of how you helped a patient or a fellow employee here?I recently spoke with a patient that was recommended to contact our company by her physician after having a poor experience with another provider. When I first contacted her, she let me know that she was suffering from terminal cancer. She said she really appreciated how kind and considerate the people at 180 Medical were. She emphasized several times how impressed she was with our customer service and wanted to know how much it was appreciated to be treated compassionately, especially in this difficult time in her life. It was a really touching reminder of why we do what we do every day!
What's a quote that inspires you in your daily work?"One man can make a difference, and every man should try." -- Jacqueline Kennedy Onassis
About the Author:
Jessica has worked for 180 Medical for almost 5 years and currently holds the title of Purchasing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company! She loves writing, art, music, and spending time with friends and family.