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180 Medical Employee Spotlight: Referral Specialist

by Jessica August 8 2014 14:42
180 Medical is a national leader in the intermittent catheter industry, and we also provide ostomy and other related supplies. We recruit employees who are positive, hard-working individuals who want to enjoy going to work. We offer a competitive benefits package, extensive training, and many fun extras and perks. 180 Medical was also named one of the Best Places to Work in Oklahoma once again in 2013.

This month, we're happy to feature Dennis, a Referral Specialist, who has worked at 180 Medical for 4 years now.

employee spotlight 180 medical

What are some of your main job duties as a Referral Specialist?
The Warm Transfer department has a wide variety of projects that we are responsible for. Our primary goal is making sure that any customer that is referred to 180 Medical and cannot be serviced is transferred to a provider who can meet their needs. This happens in varying situations, such as when a customer has insurance that we are not contracted with or if they require medical supplies that we do not normally provide (since we specialize in intermittent catheters and ostomy supplies). Even when we can't provide for a customer, we take extra care and effort to make sure that they get transferred to a provider who can handle their needs. We also work various special projects that need to done throughout the year.

What do you love most about 180 Medical?
I love our on-site gym! Once I leave work for the day, I don’t have the time or the energy to go the gym. But 180 Medical provides us with a training facility and the availability to work out before, during (on lunch break), and/or after work. And that's really just one of many excellent perks & benefits of 180 Medical -- not to mention the amazing people I get to work with every day! I just don’t think you will be able to find a better work place in Oklahoma. We do things a little different at 180 Medical, but that’s what makes us special.  

What's one of your favorite stories of how you helped a fellow employee here?
I was moving from one apartment to another, and two other people on my team where moving also. We all banded together one Saturday and helped each other move. It was great team effort that created the foundation of our friendship.  

Tell us a little bit about yourself.

I am a proud member of Omega Psi Phi Fraternity Inc. I love doing community service and giving back to my city. I am a huge sports fan, and I love the OU Sooners and OKC Thunder.  

What is your favorite inspiring quote?

The answer to the unasked question is always NO!

A big thanks to Dennis and our great team of Referral Specialists who play such an integral role in the company in taking care of various projects and helping customers transfer to a company in their insurance network who can meet their needs.

180 medical career fair okc oklahoma city jobs

Interested in a career at 180 Medical? Take a look at our available jobs and apply today, or swing by to attend our 180 Medical Career Fair on August 12th, 2014, from 3-7 p.m.


About the Author:
Jessica has worked for 180 Medical for 5 years and currently holds the title of Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company! She loves writing, art, music, and spending time with friends and family.