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Product Specialist Employee Spotlight: Meet Cassy

by Jessica July 19 2018 14:06
cassy 180 medical product specialist header

180 Medical is a leading supplier of intermittent catheters and ostomy products in the country. We like to make sure our customers are given all the tools and knowledge they need to feel confident and comfortable with beginning to use their urological and/or ostomy supplies, so we provide plenty of on-the-job training, including keeping up to date on new products being released on the market. This is all so that our employees can truly earn the title of "Specialist." 

We love to take time to recognize and reward our employees for all they do! Today, take a minute to get to know Cassy, one of our knowledgeable and caring Product Specialists. 


Cassy, how long have you been a part of the 180 Medical family now?

5 years, 9 months, and 4 days! But who's counting? I was a Customer Specialist when I first started in October of 2012, then I transitioned in 2015 to a Product Specialist. 


During your time here so far, how has 180 Medical helped you in your professional development? 

180 Medical helped me grow into an actual "career," as opposed to just another "job." Working here has given me confidence in myself, my capabilities, and an inner drive that I didn't even know I had. 


What is an accomplishment that you're really proud of?

I have been a Product Specialist for a total of 13 quarters so far, and in those quarters, I have been the Top Product Specialist of the Quarter 9 times thus far.


cassy ps award


What is the best part of working at 180 Medical to you?

Being able to help others! When people are brand new to cathing, they're sometimes totally overwhelmed, and they're not really sure where or how to begin. Being able to be a calming voice, talk them through the whole process, and help them select the best catheter product that's right for them is always rewarding! Whether it's someone new to cathing or a parent of a child who will need to start using catheters, I love getting to calm any fears they may have, help them understand they're not alone, and hold their hand every step of the way. 

Also, I love our casual dress code at work!


What's an average day in the life for you as a Product Specialist? What are some of your favorite parts of being in your position?
erica quote on cassy ps
I get to speak with new and existing customers, set up their accounts, walk them through any issues, make sure they have a catheter that works best for their needs, and make any needed changes to their accounts. I also help in assisting with some of the new hire training, as well as occasional training classes for existing employees. I just like to offer any help I can to anyone in need. 

But my favorite part is the personal connection I get to have with the customers. I get to know their life stories, their kids' and grandchildren's names, how they found out about 180 Medical, what they enjoy doing in the spare time, and even what they're making for dinner that night. Oh, and the weather! That's always fun to discuss when I'm talking to someone in a different time zone and part of the country. I just love being a source of knowledge and comfort for them.


Do you have any special memories with one of our customers that made a positive impact on your life?

My favorite interaction so far was a gentleman that I got to talk with every single month. Same time, same day (the 3rd Thursday of every month), and same time at 8:30 a.m. (CST). He wanted very little communication the first time I called him, but somehow over time, I was able to gain his trust, and we became friends! He became one of my favorite people to check in on. He never married or had children, but he loved his momma, and he worked hard. I remember that the highlight of his year was always a month-long cruise to Alaska. He made me laugh, and he made me thankful for the family I have. Just a joy to talk to.

Even though he has since passed away, I still keep the postcards he would send me at work from Alaska on his cruise, addressed to "Kathy." Every time I see those, I remember his stories and when he told me that I was his one "true friend" that he had left, and it still makes me smile. 


What's life like for you outside of work? 

I am a mom to 3 crazy kids. My oldest is 17 and getting ready to be a senior in high school this fall. My second is 9, and my littlest son is 4. When I'm not cooking dinner or doing their laundry, I enjoy working in my yard, playing with the kids outside, watching TV, and reading. I also coach my daughter's softball team, so we spend a lot of nights at the ball fields. We just finished our spring season with the 2nd place title!! Pretty proud of that. 


cassy and family


Any fun vacation plans or anything on your "Bucket List" that you hope to accomplish?

 We're planning a family vacation to Florida in August! 

cassy and kidsI have accomplished one big milestone on my bucket list! I just celebrated 2 years as an official homeowner! 

Something else on my bucket list I still want to accomplish is becoming a foster mom. I have a real soft spot in my heart for children, and my biggest goal is to become a certified foster parent and take in as many kids as I'm able to provide a good home for them.

So many kids grow up in hard or scary situations that they have no control over, and that breaks my heart. But I have a home of my own now, and becoming a foster mom is something I know I am meant to do eventually.

I get asked a lot about how I will handle it when the children have to leave. My heart has always told me the same thing: even though I know I will love the kids I am blessed to help, and it will be super hard for me to let them go when the time comes, I know that even if I only have them in my care for a short time, that time might be the only time they have love, security, and hope. And that just might make a difference in the rest of their lives. That might even be enough to change their destiny. 


That's incredibly inspiring. Do you have any quotes that help keep you motivated?

I have two! 

"To make a difference in someone's life, you don't have to be brilliant, rich, beautiful, or perfect. You just have to care." -- Unknown

"A hundred years from now, it will not matter what kind of car I drove, what kind of house I lived in, how much money I had in the bank...but the world may be a better place because I made a difference in the life of a child." -- Forest Witcraft


Lastly, what advice you would offer to someone who is considering applying for a job at 180 Medical? 

1. Take time to research what we do here. I wasn't sure before I came in for my first interview, and when I was asked how comfortable I would be talking about urinary catheters, I was speechless. I wasn't sure if it was a trick question! But I made it through, and now almost 6 years later, I talk about catheters all the time!

 2. You have to be able to really care. The people we help have often been through hard situations, and we need to offer them empathy, compassion, and patience. 


Cassy, you're so important to 180 Medical, and we thank you for all you do, both inside and outside the workplace. You're a shining example of "the 180 Way!" 


Do you want a career where you can love what you do and make a difference? We're hiring! Take a look at our currently available job positions and apply today!

180 medical is hiring


jessica 180 medical blog authorAbout the Author:

Jessica is the Purchasing & Marketing Coordinator, & she has been with 180 Medical for 9 years. To her, the best part of working at 180 Medical is the opportunity to truly make a difference in peoples' lives. In her downtime, she enjoys creative writing, seeing new places, & spending time with her loved ones & her dogs. 

Receptionist Employee Spotlight: Meet Melissa

by Jessica June 5 2018 06:39
melissa receptionist 180 medical

180 Medical is a leading supplier in the nation for intermittent catheters and ostomy products. We make it a goal to staff our company with people who truly want to help people and make a difference, and we love to reward and recognize our employees for the amazing work they do. 

Today, we'd love for you to meet Melissa, one of our long-time employees who currently works as the Lead Receptionist.


Melissa, you've been a valued employee at 180 Medical for nearly 10 years! Congratulations! What makes having a career with 180 Medical so rewarding to you?

melissa and angie Above all else, 180 Medical treats their employees like family. That means a lot to me, and I'm sure I'm not the only one who feels that way.

I feel great pride in everything we accomplish. We do everything in our power to help our customers and give them the best service possible.

Knowing that I come to work to actively take part in helping others every day is a huge plus. I just feel truly blessed to work for 180 Medical.


You've held a variety of roles within the company. Talk to us a little bit about some of the previous job titles you've had and what you do now. 

alexandra quoteWhen I first started at 180 Medical in July of 2008, I was hired as a Documentation Specialist.

Later, as the company grew and more and more referrals came in from hospitals and doctor's facilities for more catheter supply orders, I was given the opportunity to move to an Account Coordinator position. I began to work and process all of the inbound faxes.

As we continued to grow even more, that workload increased tremendously within the next few years, so a few more people were added on to that team to help out with the growing number of referrals to process.

I am now working as the Lead Receptionist.

On top of answering the phones alongside my team, my job involves executive assistant duties and helping the reception team become the very best it can be, since we are the very first ones to speak to our customers when they call in.
 

What do you think makes the receptionist team and 180 Medical stand apart from other companies?


Almost all other companies out there, even medical supply providers, use automated systems to answer all of their incoming calls and direct their customers to a department using complicated phone menus. It's also the norm for most people to be put on hold for a long time when they call other companies, just waiting to speak to a real person. 

At 180 Medical, our customers' experiences are totally different!

From the moment you dial our number, your call is answered by a live person (one of the receptionists on my team). They will listen to your needs and determine where to transfer your call, all while treating you with courtesy and compassion. And we make it our goal, no matter how busy we get, to never let you stay waiting on hold for more than a minute or two.

We make it a point to be stand apart from other companies out there, because we want to help anyone who needs us and turn their lives around!

We all genuinely enjoy what we do, and we can provide the quality intermittent catheter and ostomy products you need along with top-notch, personalized customer service that that is noticeably different from other medical supply companies.

melissa and receptionists thunder up


What do you like to do most when you're not at work?

I love to spend time with my three girls and my husband. We are really involved with church and our church family, and I love getting the opportunity to reach out and help others through that as well.

If I had to pick, I'd say my favorite place in the world is at the lake with my friends and family, just swimming and fishing all day. 


melissa fishing in 180 medical gear


What's something during your time at 180 Medical that has truly made you proud of yourself and your career?

rylie quoteWinning the Company Coin at one of our recent quarterly meetings has definitely been my greatest accomplishment so far.

The Company Coin is awarded by our executive team to employees that stand out, go above and beyond, and display an owner's mentality and integrity.

It is such an honor to be chosen for such an award!


Melissa, you're such an important part of the 180 Medical family!

Thank you for everything you do in displaying the 180 Way, both inside and outside of the workplace.



If you want to love what you do and work at a place where you are a valued employee, check out our available job positions and apply today!

180 medical is hiring


jessica 180 medical blog authorAbout the Author:

Jessica is the Purchasing & Marketing Coordinator, & she has been with 180 Medical for nearly 9 years. To her, the best part of working at 180 Medical is the opportunity to truly make a difference in peoples' lives. In her downtime, she enjoys creative writing, seeing new places, & spending time with her loved ones & her dogs. 

Verifications Specialist Employee Spotlight: Meet Summer

by Jessica March 28 2018 04:00
180 medical employee spotlight on summer verifications specialist

180 Medical is a leading supplier in the nation for intermittent catheters and ostomy products. We make it a goal to staff our company with people who truly want to help people and make a difference. 180 Medical is a rewarding workplace for our employees, for many reasons, including competitive benefits, full training to earn the title of a specialist, as well as opportunities for growth and learning within the company.

There are also many fun extras and perks throughout the year that make 180 Medical such a fun place to be every weekday, including our annual Thunder Up decorating contest to show our support for our local NBA Team, the Oklahoma City Thunder, as well as plenty of opportunities to support our community in events like the annual MS Walk. In fact, we've been named one of the Best Places to Work in Oklahoma for 8 years as of 2017. 

We're happy to feature one of our employees who has been with us for two and a half years and currently works as a Verifications Specialist. 

Summer's Team Supervisor, Sarah, says, "Summer is the glue that binds our team together. Her outgoing personality and positive attitude brighten the atmosphere in our department. From her very first day as a Verifications Specialist, she has been 100% committed to doing her best every single day. Her passion to help others is evident in all that she does. We are truly lucky to have her on our team!" 


Summer, congratulations on nearing your 3rd anniversary with our company! What do you feel is the best part of working at 180 Medical?

So many things! Getting to help people on a daily basis is the most rewarding thing, definitely. Also, I genuinely enjoy what I do. I have some independence and get to work without being micromanaged. It feels so good to be given the trust and capability to get our customers taken care of!

Another plus is that I have made some great friends in my co-workers!

I also love our Halloween celebrations. Dressing up in costume for the day at work and getting to take part in our annual pumpkin carving contest is so much fun. One year, we made our hallway a haunted house. We had such a blast decorating it for the yearly contest!


halloween costume contest at 180 medical


Describe your typical day of work as a Verifications Specialist.

It varies from day to day, although the majority of my duties revolve of around verifying insurance for our Medicaid and Medicare customers. I also confirm monthly orders of our customers' catheter supplies and ostomy supplies. Sometimes, I get to be an advocate for our customers and educate them on how receiving home health services may affect their regular orders if they have Medicare.


What do you like to do in your downtime outside of work?


180 medical employee petAfter work, I like to wind down by cooking a nice dinner at least three times a week, going out with my guy, or watching horror flicks with my dog, Coffee. Probably my favorite place to be in the world is with my boyfriend, Andy, and his daughter, Sophia. We just love to play and make each other laugh.

Some of my favorite hobbies include collecting horror memorabilia and attending concerts, movies, and live shows. I'm a big fan of brunch, so I love going to local restaurants in Oklahoma City like Cafe Cacao and Sunnyside.

I'm very passionate about volunteering to help others in need. It just feels good to help. Some of my favorite charities are Americorps, the Humane Society, and Habitat for Humanity.



180 medical employee quote about volunteering


How has working at 180 Medical helped with your professional development?

summer 180 medical employeeWhen I first started at 180 Medical, I was hired on as a Billing Specialist. I'm really proud of being chosen among the applicants to further my knowledge and increase my work experience as a Verifications Specialist. 180 Medical has been such an integral part of my career development, because I've learned so many new skills along the way. Being a part of our awesome Billing department has been a big asset to my current position, because it taught me how to handle calls, and it also honed my eye for detail, which is important as a Verifications Specialist.

Overall, this company has been so wonderful. 180 Medical has taught me that hard work, integrity, and compassion really does pay off. 



And finally, what advice would you give to someone who is thinking about applying for a job with 180 Medical? 

Don't worry. Just do it! If you're empathetic and you care about helping people, this is the place for you.


Summer, thanks so much for all you do! You're an indispensable part of our team!


If you want to love what you do and work at a place where you are a valued employee, check out our currently available positions and apply today!

180 medical is hiring


180 medical jessAbout the Author:

Jessica has worked for 180 Medical for 8 years and is the Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for a company that truly cares for its employees and customers.

 

Documentation Specialist Employee Spotlight: Meet Christa

by Jessica February 13 2018 08:58
180 medical documentation specialist employee spotlight

As one of the leading suppliers in America for intermittent catheters and ostomy products, 180 Medical makes it a goal to seek out and hire people who truly have a compassionate heart and want to help others. If you're seeking a career where you can actually enjoy going to work, and you want to be rewarded and fulfilled by what you do, day in and day out, you should consider applying for one of our available jobs.

What are just a few of the reasons to work at 180 Medical? We offer a competitive benefits package, extensive training and opportunity for growth within the company, and many fun extras and perks. We were also named one of the Best Places to Work in Oklahoma for the 8th year in 2017. 

Now, we want to introduce you to one of our employees who has been with us for two years now. Today, meet Christa, one of our team of awesome Documentation Specialists. 


What are some of your daily tasks as a Documentation Specialist here?

When we receive over new referrals from a facility or when a customer is ready to start getting their orders through 180 Medical, we want to do our part in assisting the customer by making sure their insurance will cover their required medical supplies. Often, I'm the first person to contact them to confirm their insurance information before getting their coverage verified.

Because the products we supply usually require a prescription, I'm also responsible for making sure we have a good prescription on file from their doctor. I also make sure we have all of the proper documentation that we might need, such as additional progress notes, depending on the customer's insurance requirements.


What is the best part of working at 180 Medical for you?

Well, in a lot of ways, it helped me step outside of my comfort zone. Before 180 Medical, I have mostly worked at small companies with less than 10 people. This was a nice change.

But more than anything else, getting to help people on a daily basis is the most rewarding thing. I also love my co-workers, and I feel that I have made some great friends.

Our quarterly meetings are always fun, and I also love that we have opportunities for other fun activities. My family and I had a blast at the Family Movie Night last summer, and we also really enjoyed getting to participate in the annual MS Walk.

180 medical ms walk 2017



Tell us a little bit more about life outside of work. What do you love to do in your downtime? 

180 medical employee christaSomething fun people might not know about me is that I really enjoy refinishing old furniture that has been passed down in my family. I make wooden signs with quotes by hand too. Lately, I've been coloring almost every night. It's very relaxing!

I've been married for 12 years! We have a daughter who is almost 15 and a son who is almost 11 now. We love doing anything outdoors together, whether that's going camping, going to the lake and spending time at our lake house, or just playing catch in the backyard. It doesn't matter what we're doing; we just love being together outside!


What's something special on your bucket list?

I only had one thing on my bucket list, and I got to cross that off when I finally saw Garth Brooks live in concert! Now, I'm trying to figure out what else to put on it. I've always wanted to see the Rocky Horror Picture Show live.


What's an accomplishment that you're most proud of at 180 Medical?

Being awarded as one of the Top Team Performers recently at a quarterly meeting!

180 medical employee awards top team performers



What's a quote that keeps you inspired?
"Love is forgiveness." This is also the tattoo I have on my arm.


And lastly, what advice would you give to someone who might be considering applying for a job with 180 Medical? 

Do it!! Not only are you helping people be able to live their daily lives, but I have never worked with a better company.



Christa, thank you so much for taking time to talk. We're so grateful for you and the awesome team of Documentation Specialists here at 180 Medical.

Are you interested in becoming a part of the 180 Medical family? Don't wait! Apply today.

180 medical is hiring


180 medical jessAbout the Author:

Jessica has worked for 180 Medical for 8 years and is the Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for a company that truly cares for its employees and customers.

 

Recognizing Veterans Day at 180 Medical

by Jessica November 10 2017 14:43
honoring veterans day at 180 medical 2017

November 11th is Veterans Day, and this month is National Veterans and Military Families Month, a time dedicated to recognize and honor all our service men and women and what they have done for us and our country.

Celebrating Veterans Day

At 180 Medical, we have many former military members as employees. Even the CEO of our company was in the Air Force. We're truly honored to have so many wonderful, hard-working people with backgrounds of service in nearly every branch of the United States military, including the Marines, Army National Guard, the Navy, and more.

We always like to do what we can to make Veterans Day a special time of recognition at 180 Medical, not just for our own veterans working at 180 Medical, but for all veterans and those still serving our great nation. Last year on our company blog, we featured two of our veteran employees, Pat and Kathy, and this year, we are featuring two more: Melanie and Bill.

We hope you enjoy reading about their time in service and how it affected them personally and professionally.

Meet Melanie, Healthcare Network Development Manager

180 medical air force veteran melanieMelanie has been with 180 Medical for over 7 years. Currently, she works in the Compliance and Contracting department as our Healthcare Network Development Manager.

Melanie, what made you decide to join the military?
 
I wanted to serve my country and obtain an education at the same time. Because of the great benefits of schooling that the United States Air Force provides, I was able to complete my Bachelor's Degree. 

Why did you end up choosing to join the Air Force? 
My dad had been in the Air Force, and it just seemed like the right choice for me. Originally, I planned to only serve for 4 years, but then I got the opportunity to become a USAF Instructor, and I enjoyed it so much that I stayed for 10 years!

Did you receive any honors for your service?
Yes, I did. I received medals and commendations, but the one I was most excited and honored to receive was when I was awarded Airman of the Year for the Air Education and Training Command. 

180 medical air force vet melanie

How did your time in military service affect your life and future career here at 180 Medical?
While in the military, I learned the meaning of integrity, teamwork, and compassion, which are all important values both in life and definitely at 180 Medical. I owe much of my career and life successes to the Air Force. 

I also made a lot of friends, who I continue to stay in touch with, thanks to Facebook!


Meet Bill, National Licensing & Facilities Manager

180 medical air force veteran billBill has worked for 180 Medical for over a decade. In fact, he recently celebrated his 11 year anniversary with 180 Medical last month! Currently, Bill works as our National Licensing and Facilities Manager. 

Bill, why did you choose to join the military?
 

I lived in a small town, and at the time, I wasn't too excited about going to the local college. I was ready to get out of the same place I'd been for much of my life, and I wanted to get out and see and do new things. I had a few friends who joined the United States Air Force about a year before I did, and it sounded like something I wanted to do. So I joined up and I stayed!

How did your experiences during that time affect your life? 
Well, when you join up at seventeen years old and you're 3,000 miles away from all your friends and family, you learn to grow up pretty fast! I was working alongside and living with all types of different people from all walks of life. It really helped me better understand the world and people, and it also helped me learn to get along with others and understand the problems that others have and deal with.

What interesting places did you get to travel to and see during your service?
I was stationed in Alaska, Connecticut, New Mexico (twice), and Massachusetts. I got to travel and see a lot of New England, the Southwest, and Midwest of the United States, and I got see travel and see England too. My favorite place I was stationed was at Elmendorf Air Force Base in Alaska. One time, I saw a polar bear right outside my kitchen window while I was living there!

180 medical air force vet bill and friendsHow did  your experience in service with the Air Force affect your life?
It affected my life in a great way. It made me see that God and family are the most important things in life. Understanding people's ways and concerns will take you far in life. It helped me learn to not take things for granted. Things don't come easy without a little sweat and tears.

I'm lucky to have made a lot of close friends during my time in service. Too many to name them all. They just become a part of your family. I even work alongside a few of them here at 180 Medical.

Overall, it was a great career. Some of the jobs I held during my time include Air Force Security Police and a Recruiter. I've been retired for 22 years now. I'm glad it's a part of my life and my history, and I'm very proud to have had the chance to serve my country for so long. 


happy veterans day from 180 medical

It's almost impossible to find the right words to thank those who have given so much of their lives and their time in service to our great nation. They do so much for us and our country, and we're blessed to be able to live in a free country, thanks to the sacrifices and service of our veterans. So, from all of us at 180 Medical, thank you so much to all of our veterans and soldiers still in service! 

Chances are that you know a veteran too, whether a co-worker, friend, family member, or loved one. Let's all take a moment to thank them and let them know what their service means to you as well as our country. 


Recommended Blog Posts:



About the Author:

Jessica has worked for 180 Medical for over 8 years. Her current job title is Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.


Confirmations Department Employee Spotlight: Meet Jacob

by Jessica May 18 2017 06:27
180 medical confirmations employee spotlight

180 Medical is a national supplier of intermittent catheters, ostomy products, and related medical supplies. We make it a point to hire positive, compassionate, hard-working individuals who want to enjoy going to work, not only for a paycheck but for a rewarding place where we can make a difference. 180 Medical offers a competitive benefits package, extensive training, and many fun extras and perks. We were also named one of the Best Places to Work in Oklahoma for the 7th year in 2016. 

We're happy to feature Jacob from our Confirmations Department in this month's employee spotlight. 


jacob confirmations 180 medical employee spotlight

Jacob, tell us a little bit about yourself.
I was in the military for 4 years, mainly stationed out of Fort Bliss in El Paso, TX. I was a (68W) combat medic. In my spare time, I love to go fishing and camping, and one of my favorite hobbies is to watch and play sports. I was born and raised in Oklahoma, and I have to watch the Oklahoma Sooners play every year. Some day, I'd like to start my own business.

What are some of your main duties as a Confirmations Specialist?
My day revolves around confirming regular orders for our customers to make sure they receive their much-needed supplies in the amounts and quantities they need. We call about 7 to 10 days before their regularly scheduled order just to make sure they are ready. This is done to make sure we follow and meet insurance requirements, and it also ensures that our customers get the right amount for their needs every time. 

jacob 180 medical employeeWhat's one of your favorite memories at 180 Medical so far?
My favorite memory here was the first time I saw an example of just how much of a positive impact we have the opportunity to make in people's lives here. Close to the time I started working here, I spoke with a customer who was going through a really difficult time, and together, we looked at a few different options on his account that helped to alleviate some of his burdens. About a month or so later, I heard that he had called back in to let us know how much he appreciated everything that I did for him. That's when I realized that we really do make a difference every day we come in to work, and that's a priceless feeling.

If you knew someone who was considering applying for a job at 180 Medical, what advice would you give them?
Do it! You won't regret it. 180 Medical really is a great place to work. There is so much opportunity for growth and development. It's very hard to become complacent because you learn something new every day, and everyone around you wants to see you succeed. We are a team, and it takes effort from everyone on our team to complete our mission.

Do you have a favorite quote that keeps you inspired?
"The true measure of a man is not how he behaves in moments of comfort and convenience, but how he stands at times of controversy and challenges." - Martin Luther King, Jr.  


Thank you, Jacob, and all of our awesome employees in the Confirmations Department. We appreciate the effort and compassion that you display every day in your work and handling our customers like our own family members. You truly do make a difference!



Are you interested in becoming a part of the 180 Medical family? We're hiring! Check out our available positions and apply today.

180 medical is hiring


About the Author:

Jessica has worked for 180 Medical for over 7 years and currently holds the title of Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company! She loves writing, music, art, and & spending time with her dogs, friends & family.

Billing Department Employee Spotlight: Meet Crystal

by Jessica March 31 2017 09:39
180 medical employee spotlight blog

180 Medical is a national supplier of ostomy product, intermittent catheters, and related medical supplies, and we make it a point to hire positive, compassionate, hard-working individuals who want to enjoy going to work, not only for a paycheck but for a rewarding place where we can make a difference. We offer a competitive benefits package, extensive training, and many fun extras and perks. 180 Medical was also named one of the Best Places to Work in Oklahoma for the 7th year in 2016. 

We're happy to feature Crystal from our Billing Department in this month's employee spotlight. Crystal is a Billing Team Lead and has been a member of the 180 Medical family for eight years as of this month! Take some time to learn a little more about Crystal and some of what she does as part of her job here at 180 Medical.


crystal billing employee 180 medical

Crystal, we're excited to feature you on the blog this month since it's your 8 year anniversary with 180 Medical! How do you feel your time here has helped you in your professional development?

All of my supervisors have always been very helpful, and they have offered training and proper career development needed to perform my job well and prepare for advancement within the company. Management here are very encouraging about taking on new tasks and stepping out of your comfort zone to accomplish success. 


If you knew someone who was considering applying for a job at 180 Medical, what advice would you give them?
I would tell them this will be the best job they have ever had! 180 Medical has a fun and friendly environment, and I feel like they really care about their employees. You get to work alongside great people, and there are great benefits too! 


What’s a fact about you that people might be surprised to know?
Most people are surprised at a couple of jobs I had when I was younger. I was probably one of the youngest lunch ladies ever! When I was 21, I worked in the OKC Public Schools Cafeteria, and I was also a mail carrier for a couple of years in my early 20s.


crystal 180 medical billing employee testimonial quoteWhat’s an average day in the life for you in your position? What are some of your main responsibilities?
As a Billing Team Lead, I am responsible for helping answer questions that employees in my department may have, and I also help to resolve any issues with claims processing, I keep our billing manual up-to-date so that we always have the most current insurance requirements and guidelines in place to follow, and in addition, I provide training sessions to help the billing specialists keep up with changes with various insurance plans and department processes. My specialty is more on the various state Medicaid plans, and this sometimes requires a lot of research since Medicaid plans are sometimes very complex and detailed, but that's great because I really enjoy doing research! 


What's something you really enjoy about working at 180 Medical?
Among all the great perks, I really love going to our quarterly meetings. They are always entertaining and full of laughs, and it's also great to see people get rewarded for their hard work throughout each quarter. 180 Medical encourages employees to take the time to focus on our customers and give extra effort, and I appreciate that. To me, having the freedom to go above and beyond to help people who need us is a great feeling!


How do you like to spend your time outside of work? 
I am pretty laid-back and simple, so the thing I enjoy most is just spending time with my wonderful family. I have 8 great nieces and nephews and 1 grand-baby that I love getting to spoil. 


Do you have a favorite quote that keeps you inspired?

"The quality of strength lined with tenderness is an unbeatable combination" - Maya Angelou  


Thanks to Crystal and all of our awesome employees in the Billing Department. We appreciate all of the work and care you put in every day at work, and your contributions are so important to 180 Medical. 

180 medical employees on food truck day

Are you interested in becoming a part of the 180 Medical family? We're hiring! Check out our available positions and apply today.



180 medical is hiring


About the Author:

Jessica has worked for 180 Medical for over 7 years and currently holds the title of Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company! She loves writing, music, art, and & spending time with her dogs, friends & family.

180 Medical Employee Spotlight: Product Specialist

by Jessica March 19 2015 13:32
180 Medical is a national leader in the intermittent catheter industry, as well as a top supplier of ostomy supplies. We have been named one of the Best Places to Work in Oklahoma yet again in 2014. We are currently hiring, and we're looking for positive, hard-working individuals who want to enjoy going to work and helping others. We offer a competitive benefits package, extensive training, and many fun extras. Check out our 180 Medical Careers page to learn more!

This month, we're happy to present Haley. She has been a part of the 180 Medical family for over three years now.

haley product specialist career employee spotlight 180 medical

Describe an average day in the life of a Product Specialist.
As a Product Specialist, my goal is to match our customers with the right catheter that will meet their needs and give them the best comfort and result during the cathing process. Everyone is an individual with different needs, so catheters are not a one-size-fits-all type of product. For instance, we may talk to someone who wants to be able to self-cath in a public restroom without feeling like everyone knows what she/he is doing in the stall. Or we may help a mother find the right product for her newborn son and help her on how best to catheterize him. The relationships we make with our customers ultimately help guide them to the specific product that will fulfill a need for them. A typical day for me is spent speaking to our customers about their lives, products, and how their insurance works to cover the catheters.

What do you love most about your job position?
The best part about my job is helping our customers. There is nothing more rewarding than making someone’s quality of life better by helping serve their needs in different products. It is incredible to know that I am instrumental to helping people become more confident and independent with their supplies. I love it most when a customer tells me that they were able to leave their house for the first time in weeks or that they’ve been infection free for a significant amount of time because of the products we have sent!

What is unique about 180 Medical that makes it a neat place to work?
180 Medical is all about 'framily.'  We've got a special group of people here. Co-workers become friends that genuinely care about your work life and even outside of work. 180 Medical is all about team efforts to reach goals and giving support and service. We are encouraged to spend as much time as needed on the phone with our customers. We also get to spend time with customers and our community at various charity events like the annual MS Walk, wheelchair basketball fund-raisers, the annual Corporate Challenge, and more. I'd say that, in many cases, we are able to go far beyond what other companies would do to help with their needs.

Anything you would say to someone thinking about applying for a job here?
Be ready to grow! I started at 180 Medical a little over 3 years ago and have transitioned into 3 different roles. I have learned so much from insurance processes and procedures to how to teach someone to use a new product and so much more along the way. This is a place of opportunity!

What's one of your favorite stories of how you helped or interacted with a customer?

When I first started working here at 180 Medical, I had a customer who had been cathing the majority of her life with a glass catheter, which had left her bed-ridden with infections for years! I made it my mission to find something we could do to help her. I was able to pair this sweet woman with an advanced catheter that was more in line with her specific needs and taught her every step of the way on how to use it. I’ll never forget when she called later on and told me that, after a few weeks of using the new catheters, she was able to visit a school function for her grandchildren. Tears of joy all around on this call! I’ll never forget her and so many others that have experienced similar situations.

Tell us a bit about yourself outside of work.
I enjoy working out, cooking, and watching remodeling shows! My husband, dogs, and I are an active bunch. We love strolling through the neighborhood and talking about the future. Cooking while watching remodeling shows is ideal; however I enjoy both equally on their own as well.

A big thank you to Haley and to each one of our hard-working, compassionate Product Specialists. You do so much for others, and the work you put in every day is so important to 180 Medical.

Interested in applying for a job at 180 Medical? We're hiring! Check out our available positions at our Careers page and apply today.

180 medical is hiring


180 medical jessAbout the Author:

Jessica has worked for 180 Medical for over 5 years and currently holds the title of Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

180 Medical Employee Spotlight: Territory Sales Representative

by Jessica December 5 2014 12:07
180 Medical is a national leader in the intermittent catheter industry, and we also provide ostomy and other related medical supplies. We recruit employees who are positive, hard-working individuals who want to help others and enjoy what they do at their job. We offer a competitive benefits package, extensive training, and many fun extras. 180 Medical was also named one of the Best Places to Work in Oklahoma for the fifth year in 2014. 

This month, we're shining a spotlight on an employee that has been with us for five years now.

employee spotlight 180 medical seth


Seth, what do you do as a Sales Manager?

My day is full of appointments and cold calls with established and potential accounts. Every day is something different and new for me, even though I've been with 180 for 5 years now.  I am currently covering territory in the northeast. 

What do you love most about your job?

I love being out and about on a daily basis.  I've been doing it my entire career, and I don't know how I would function behind a desk if I had to.  Also, there is never a dull moment in the field. There are always new challenges to overcome. It keeps things interesting!  
 
What’s unique about 180 Medical that makes it such a great place to work?
180 is still a family even though we are growing like crazy.  I worked for a major drug company prior to 180 Medical, and there, you are just a number -- not a name. It is very rare to have this kind of dynamic in our industry. I feel very fortunate to be a part of the company.  

Anything you’d say to someone thinking about applying for a job here?
This is the place you want to be if you want to prove yourself and excel. There is upward mobility, and the structure allows a top performer to stand out and be recognized.

What's one of your favorite stories of how you helped or interacted with a customer or facility?
There is a guy on one of our national brochures who is a patient of one of my old facilities. I remember the lengths the inside team and I went to in order to help him out, and in the end, it was definitely appreciated. He even uploaded his own YouTube video praising 180 Medical, and when I saw that, I knew this was why I am doing my job -- to help others!

Tell us just a little bit about yourself.
I love to play golf, although I rarely get time to play anymore with a 1-1/2 year old and another baby on the way (due date is Valentine's Day 2015). I've been married for 6 years. I like to cook, and I regularly tear my house apart to start new projects constantly -- it's what I do to de-stress. 

What's a favorite quote that keeps you inspired?
"Seek first to understand, then be understood." -- Stephen Covey. It's a great quote and a good line to live by, especially when dealing with many different types of people on a daily basis.  


We'd like to give a big thank you to Seth and to all of our amazing Territory Sales Representatives and Managers in the field! Your work is so important to 180 Medical! 

Interested in applying for a job in sales or another department at 180 Medical? We're hiring! Check out our available positions at our Careers page and apply today. 

180 medical is hiring footer

180 medical jessAbout the Author

Jessica has worked for 180 Medical for over 5 years and currently holds the title of Purchasing & Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

180 Medical Employee Spotlight: Confirmations Specialist

by Jessica July 1 2014 14:00
180 Medical is a national leader in the intermittent catheter industry, and we also provide ostomy and other related supplies. We recruit employees who are positive, hard-working individuals who want to enjoy going to work. We offer a competitive benefits package, extensive training, and many fun extras and perks. We were also named one of the Best Places to Work in Oklahoma once again in 2013.

This month, we're excited to feature Jamie, who works as a Confirmations Specialist at 180 Medical.


180 medical confirmations specialist employee spotlight


What do you do as a Confirmations Specialist?
As a Confirmations Specialist, I do many different tasks on a daily basis. My top priority is getting in touch with our customers to see if they are ready for their next order. Some of our other tasks include working on increased prescriptions, and obtaining documentation that lets us provide advanced products for our customers. I also work on prior authorizations, ABN renewals, and I am privileged to be one of the trainers for the department!


What do you love most about 180 Medical?
The positive environment. We just have the best people working together.  We are so team-oriented and strive to provide the best customer service.

180 Medical has many unique qualities, differing from our fundraising techniques to how we celebrate meeting our goals. I have had some of the most delectable treats since I have been a part of the 180 family! And who doesn’t like watching your fellow 180 Medical teammates get a pie in the face (it was for a good cause, I promise!)? Also, I love the laid back feel of the office since we are able to dress casually.


Anything you'd say to someone thinking about applying for a job here? 180 Medical Best Places To Work 2013
I would say DO IT! It will be one of the best decisions you'll ever make. I am so thankful every day for the relationships that I have made with our customers, as well as my teammates. The sweets and different treats are just an added bonus! I am actually excited to come into the office and see what the day holds in store. Not many people have the privilege of saying that and actually meaning it.


What's one of your favorite stories of how you helped a customer or a fellow employee here?
Being on the front lines and speaking with our customers every day, I have been able to hear many stories.

I called a customer one day, and before I could tell him who I was, he said, “I am so glad you caught me!” He went on to tell me that he had barely been at home between taking care of arranging two different funerals, but that he needed his supplies, so I confirmed his order. I told him that we extend our condolences to his loved ones and that if he needed anything, to just give me a call.

His next response brought tears to my eyes. He said that we aren’t just a company to him, but we are more like family. He let me know that we have always been there for him each month and had never let him down. It’s the little things like this that make me LOVE what I do.


What are some of your favorite things to do outside of work?
I love working on cars, playing softball and taking my two dogs to the lake. I also enjoy concerts and watching sports. I have lived in Oklahoma my whole life, so with that comes being an OU fan. Let’s face it, no one is better. 


What's a favorite quote that keeps you inspired?
Neither success nor failures are an accident.


Thanks to Jamie, and all the Confirmations Specialists who play such an integral role in the company.

If you're interested in becoming a part of the 180 Medical family, check out our available jobs and apply today!



180 medical jessAbout the Author:

Jessica has worked for 180 Medical for 5 years and currently holds the title of Purchasing and Marketing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.
 

180 Medical Employee Spotlight: Territory Sales Representative

by Jessica June 5 2014 15:03
180 Medical is a national leader in the intermittent catheter industry, and we also provide ostomy and other related supplies. We recruit employees who are positive, hard-working individuals who want to enjoy going to work. We offer a competitive benefits package, extensive training, and many fun extras and perks.

Today, we're featuring Kyle, one of our Territory Sales Representatives!


180 medical sales rep employee spotlight


What are some of your normal duties as a Territory Sales Representative? What's an average day like?
Since we are out in the field interacting daily with nurses, physicians, and facilities, we're essentially the face of 180 Medical. The main part of my job is to create, maintain, and grow business within my territory by interacting with multiple urology accounts throughout my state. We work to gain referrals from these offices and facilities by nurturing relationships, providing the best service, and setting ourselves apart from other representatives out in the field today. We are fully trained with a wealth of knowledge, which we bring to all accounts, so that when/if an office has a need or a question, we're there for them.

Not only are the sales representatives fully trained and ready to help, we have a whole team of specialists at the company headquarters who are just as passionate about taking care of patients and going the extra mile. We get to interact on a daily basis and strive together to provide the best care for our patients.

I always get asked what are some great qualities of a sales rep, and I always say that you must be a driven self-starter and problem-solver, be excellent with your time management, have the heart of a teacher, be influential, and most importantly, have fun with your job.


What do you love most about your job?
The thing I love most about my job is that everyone at 180 Medical seems to be passionate about the work they do in providing excellent care to our patients. At large companies, you very rarely see this total team effort taking place, but at 180 Medical, “team” isn’t just something we say -- it’s our culture. This position is incredibly rewarding because you get the opportunity to interact with different people every day. We truly do have the best job in the world, and we get to work for a pretty amazing company that knows where it’s going. Our CEO Todd Brown does an excellent job of sharing his vision for the company, and his clarity makes you want to be a part of that vision because its real and purpose-driven.

As sales reps, it is our responsibility to do what it takes to make our business successful.  The autonomy that comes with this position is fantastic. Our home office equips us with the tools to be successful and then it becomes up to us whether or not our business will take flight. I love the fact that our service is second to none in our industry.  We really are the best at what we do, and I’ve seen this firsthand in my day to day work. It's always rewarding to hear from nurses how we helped make one of their patient’s life easier. Other companies just don’t put the same amount of effort and passion into serving others as we do here at 180 Medical.


Anything you’d say to someone thinking about applying for a job here?
If you’re passionate about doing work that truly makes a difference in people’s lives, we’d love for you to join our team.


What's one of your favorite stories of how you helped or interacted with a patient or facility (doctor, nurse, etc.)?
As a sales rep, you’ve always got to be prepared to meet your customers' needs. This means if you get a call from an office at 6 p.m. on Friday, and a patient is in need of something, you get to step up to the plate. I firmly believe you get opportunities to set yourself apart from others, and when an opportunity comes you better capitalize on it. I’ve had a handful of the accounts I call on make that call on a Friday asking for supplies to a patient who is in dire need.

I had this one gentleman who lived in an area that didn’t get UPS deliveries on a regular basis so he was  going to have to wait 3 days to get his supplies. The bad news was he needed them now and literally couldn’t wait until Monday.  I told the nurse I would be more than happy to take some supplies to him to hold him over for the weekend. She said, “Kyle, you know its 6 p.m. on a Friday, right?” I responded, “Just because our business day ends doesn’t mean that a patient's need for their supplies ends.”

I drove an hour to meet this gentleman and give him some supplies. He couldn’t believe someone would do something like that on such short notice.  He obviously was very appreciative and gave me a firm handshake with a “Thank you, sir” tacked on to that. He jokingly said "I didn’t realize this type of customer service still existed," and I said, "Yes sir, it does."

What are some of your favorite things to do outside of work?
Growing up in the south three things go incredibly well together: family, football, and food. One of our favorite things to do as a family is to have our family and friends over for a Saturday cookout as we watch our favorite team play (our team is the Auburn Tigers, so last year we thankfully had some great moments to celebrate). There’s truly nothing better than the smell of grilling out a nice steak on a cool fall day while pulling for your team with your family and closest friends.

What's your favorite quote that keeps you inspired?
"I urge all of you to enjoy your life, the precious moments you have. To spend each day with some laughter and some thought, to get your emotions going, to be enthusiastic every day, and -- as Ralph Waldo Emerson said, 'Nothing great could be accomplished without enthusiasm' -- to keep your dreams alive in spite of problems whatever you have. The ability to be able to work hard for your dreams to come true, to become a reality…Don’t give up. Don’t ever give up.”  -- Jim Valvano, ESPY Awards Speech.

A big thank you to Kyle and to all of our amazing Territory Sales Representatives in the field! Your work is so important to the 180 Medical mission, and we appreciate you!

Interested in applying for a job as a Territory Sales Representative for 180 Medical? Check out our available careers today.


180 medical jessAbout the Author:

Jessica has worked for 180 Medical for 5 years and currently holds the title of Purchasing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

180 Medical Employee Spotlight: Ostomy Department

by Jessica May 7 2014 13:17
180 Medical is a national leader in the intermittent catheter industry, and we also provide ostomy and other related supplies, and we have been named one of the Best Places to Work in Oklahoma again in 2013. We aim to staff positive, hard-working individuals who want to enjoy going to work. We offer a competitive benefits package, extensive training, and many fun extras and perks. Check out this and our other Employee Spotlights on our blog, along with our 180 Medical careers page, to learn more about various departments and positions that may be hiring currently as we continue to grow!

This month, we're happy to present Amanda, who works as an Ostomy Specialist. She has been a part of the 180 Medical family for 5 years now. 

180 medical employee spotlight
What do you do as an Ostomy Specialist? Ostomy Specialists talk to and work with patients who have had major intestinal or urologic surgery (a colostomy, ileostomy, or urostomy). We help them find the correct products to care for their stoma and develop a stable process for using these products. We assist them with their medical supplies and insurance coverage, and we also give support and care to help them recover a sense of normalcy as they go about their daily life after surgery. We get trained to acquire extensive knowledge of ostomy products, the various conditions that lead to needing ostomy surgery, and finding out various insurance coverages for these supplies. It's a really rewarding position! What do you love most about working at 180 Medical? Knowing that, at the end of the day, I've hopefully made a positive impact on someone's life, even in the smallest of ways. I love coming to work every day to a positive work environment and to know that I get to work hand in hand with motivated and hardworking people. It really feels like a family here. 180 Medical is a rewarding place to work.  I would encourage anyone looking for an encouraging atmosphere and a team structure to apply.  I've been with 180 Medical for 5 years and have had the opportunity to learn some different job functions and what I like to do best. 

Tell us a little bit about yourself. I am originally from Pittsburgh. I grew up in Dallas and moved to Oklahoma to attend The University of Oklahoma from which I graduated with a degree in Psychology. Since I have lived in some fanatic sports towns, I'm a huge sports fan. My favorite teams are the Pittsburgh Steelers, the OKC Thunder, and of course, the OU Sooners. Boomer Sooner!  

What's one of your favorite 180 Medical memories? I recently spoke with a patient that was recommended to contact our company by her physician after having a poor experience with another provider. When I first contacted her, she let me know that she was suffering from terminal cancer. She said she really appreciated how kind and considerate the people at 180 Medical were. She emphasized several times how impressed she was with our customer service and wanted to know how much it was appreciated to be treated compassionately, especially in this difficult time in her life.  It was a really touching reminder of why we do what we do every day!

What's a quote that inspires you in your daily work? "One man can make a difference, and every man should try." -- Jacqueline Kennedy Onassis


About the Author:

Jessica has worked for 180 Medical for almost 5 years and currently holds the title of Purchasing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company! She loves writing, art, music, and spending time with friends and family.
 

180 Medical Employee Spotlight: Documentation Specialist

by Jessica April 9 2014 10:50
180 Medical is a national leader in the intermittent catheter supply industry, and we also provide ostomy and other related supplies. We recruit employees who are positive, hard-working individuals who want to enjoy going to work. We offer a competitive benefits package, extensive training, and many fun extras and perks. 180 Medical has been named one of the Best Places to Work in Oklahoma once again in 2013.

This month, we're excited to feature Christina from our Documentation Specialist department! She has been on staff here for a little over 8 months now, and she is very happy to be a part of the 180 Medical family.



What are some your duties as a Documentation Specialist?
I enter new patient information, check and upload documentation, verify insurance information, and occasionally call patients for insurance information if it was not included on the original referral from their doctor's office. I also handle getting authorizations that various insurance companies may require. Some of what we Documentation Specialists do are "behind the scenes," but we work hard to bring our customers the fastest and best service while maintaining a top quality experience.

What do you love most of all about 180 Medical?
I just love the work culture and the friendly environment here. Everyone comes to work with a smile on their face, ready to tackle whatever the day throws our way. No one is a stranger here. Everyone is super friendly and genuine.

Tell us a little bit about yourself.
I am a very hands-on kind of person, so I enjoy building, fixing, creating, writing, crafting, etc. I also like to dance. I am passionate about OU, and I actually used to work for OU football while I was a student. It was a neat time in my life, because I got to go to every game, both home and away, and I met a lot of people, including players who are now in the NFL.

What's something special about working for 180 Medical?
We're all a big family here. In my department, we're such a great team. All of my fellow Documentation Specialists have been so helpful and welcoming. It is fun to watch my co-workers interact, from giving advice or sharing good-natured Best Places to Work in Oklahoma 180 Medicaljokes to just enjoying each other's company. You never get the feeling that people are just pretending - there is a genuine bond our team shares, which is awesome considering how much the company continues to grow. And that's a part of what's great about 180 Medical: it's a wonderful place to grow in your career. I know my supervisors are there for me and truly want to see me succeed and grow. There's a reason we've been picked multiple times as one of the Best Places to Work in Oklahoma!

What's one of your favorite stories of how you helped a patient?
I often call patients to obtain insurance information if we don't have it when their doctors initially refer them to us for their supplies. One day, I was calling someone but their phone ignored my call, and I left a message. Later on in the day, I called again, and this time the man answered and said he had ignored my call earlier, because he had just found out he had prostate cancer and didn't want to take that out on me. We talked for a little while, and after a deep breath, he said he was determined to beat it. He was just so uplifting and encouraging. I told him we would be with him through the process, and we are here for him. He has started a journey with us, and he doesn't have to face it alone. He thanked me for my help, and it felt wonderful to know we had both touched each others' lives in a way.

What's a quote that inspires you daily?
Phillipians 1:3 -- "I thank God every time I remember you." It puts a smile on my face and reminds me that everyone needs prayer and kindness, because you never know what they're going through. For many of our patients, the journey of starting to use catheters or ostomy supplies may be a new one, and that can sometimes be a difficult transition. But because they chose 180 Medical to supply them, that's a life that we get to touch. We are blessed to be able to take care of their supply needs and make that part of their lives a little easier.

Thanks so much to Christina and all of the Documentation Specialists at 180 Medical! We offer a variety of positions in different departments, and there is plenty of opportunity for growth and development within the company. Keep watching for more Employee Spotlights in the future, and look into a career at 180 Medical today!


About the Author:

Jessica has worked for 180 Medical for almost 5 years and currently holds the title of Purchasing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.

180 Medical Employee Spotlight: Shipping Specialist

by Jessica February 25 2014 11:29


180 Medical is a national leader in the intermittent catheter industry, and we also provide ostomy and other related supplies. We recruit employees who are positive, hard-working individuals who want to enjoy going to work. We offer a competitive benefits package, extensive training, and many fun extras and perks. 180 Medical was also named one of the Best Places to Work in Oklahoma.

Today, we're shining the spotlight on one of our Shipping Specialists, Theo, who just recently won a Manager's Recognition of Excellence award at our last quarterly meeting.

Name: Theodore (Theo)

Position: Shipping Specialist

What do you do as a Shipping Specialist?
I work in the company's warehouse. My main duties are taking care to pack orders for all of our patients and getting them ready to ship out. We focus on making sure to pack the correct supplies and amounts, and we also double-check any special instructions on shipping tickets, since we handle so many orders every day. We also maintain an orderly and clean environment in the warehouse.

What is your favorite thing about 180 Medical?
I love the work culture. It feels like we are all a family here.

Why do you like working for 180 Medical?
It's good to know that we change lives and help others. And it's nice to come to work in such a positive environment.

What's something unique about 180 Medical?
You encounter positive attitudes every day here. We have a lot of uplifting, encouraging co-workers. Plus, we seriously have one of the best CEOs (Todd Brown) that an employee could have!

What's one of your favorite stories of how you helped a patient or a fellow employee here?
When I was on my way to work one day, I happened to notice that a co-worker's car was broken down on the side of the highway. I pulled over to help him out and drove him to work that day.

Tell us a little bit about yourself.
I'm a proud father. I love to help out others who are in need, and I'm a hard worker.

A big thanks to Theo and all of the Shipping Specialists on staff who work so diligently to get our patient's much-needed supplies correct and sent out in a timely manner day in and day out!

We offer a variety of positions in different departments, with opportunities for growth and development within our company. Look into a 180 Medical career today!


About the Author:

Jessica has worked for 180 Medical for almost 5 years and currently holds the title of Purchasing Coordinator. Her favorite things about 180 Medical are her great co-workers and getting to work for such a fun, caring company.
 

Employee Spotlight: Megan Hall

by admin June 13 2013 09:50

180 Medical is a national leader in the urologic catheter supply industry. We recruit employees who are hardworking individuals that want to enjoy going to work and are inspired to help people every day. We offer a very competitive benefits package, extensive training and fun extras. 180 Medical was recently named one of the Best Places to Work in Oklahoma.

We offer a variety of positions in different departments, with opportunities for growth and development within our company. Today we are highlighting Megan from our Human Resources department.

Name: Megan Hall     

Position: Corporate Recruiter

How long have you worked for 180 Medical: 6 years

What do you do at 180 Medical: 
I recruit top notch sales representatives for our outside sales department. We fill positions nationwide, so I find candidates, educate them about our company, and work them through the interview process.   

What is your favorite thing about 180 Medical: It’s hard to pick one favorite thing! Overall, I love that I come to work and feel good. We have fun, work hard, help people, and push for success. It’s a great feeling.

Why you like working for 180 Medical: 180 Medical is my career. I started working here as a part-time receptionist, while I was in college. Honestly, when I first started working here as a part-time receptionist while I was in college, I thought I would only be at 180 Medical during the summer. After about a year, I changed my degree path to Human Resources and was offered a position as the Human Resources Coordinator. This was a huge learning opportunity for me to really see how corporate HR worked. 

After working in the HR Coordinator role for 4 years, I was given the opportunity to try a new position in recruiting. 180 Medical gives employees the growth opportunity that many dream of, giving enough support to be successful but also the opportunity to make it your own.

Something unique about 180 Medical: The company bobblehead is something that all employees look forward to.  On your 5th anniversary you awarded a personal bobblehead.  They are designed with the employees’ interests and personal characteristics in mind.  It’s a unique way to show appreciation to employees and looks great on your desk :). 

Favorite thing about recruiting: The best feeling is adding someone to the 180 Medical team that you know is a perfect fit. 



About the Author:

Trish has worked for 180 Medical for almost three years as the Nebraska Office Coordinator. She lives in Nebraska with her husband and daughters.
   
             

A Day in the Life of a 180 Medical Product Specialist

by admin April 30 2013 17:20
180 Medical is a national leader in the urologic catheter supply industry. We recruit employees who are hardworking individuals that want to enjoy going to work and are inspired to help people every day. We offer a very competitive benefits package, extensive training and fun extras. 180 Medical was recently named one of the Best Places to Work in Oklahoma.

We offer a variety of positions in different departments, with opportunities for growth and development within our company. Today we are highlighting Brad from our Product Specialist department.

Name: Brad

Position: Product Specialist, also known as a PS

How long have you worked for 180 Medical: 2 years and 4 months

What you do as a Product Specialist: My primary responsibility is to call on new customers to educate them on different types of urinary catheter products and help them determine which product is best for their individual urological needs.

What is your favorite thing about 180 Medical: My favorite thing about 180 Medical is definitely the environment. Basically, it is like we are all one big family.

Why you like working for 180 Medical: I enjoy working at 180 Medical because everyone truly cares about every single patient that is referred over to us. Every day I go home knowing that I made a difference in someone’s life.


Something unique about 180 Medical:
The most unique aspect of 180 Medical to me would have to be the story of Todd Brown. He started off like many of our customers, overwhelmed and unsure of where to turn. From his issues as a patient of needing catheters, he saw a need and started a highly successful business, not emphasizing financial success but instead on giving the best customer service in the industry. It is a remarkable story.

Favorite patient story-or favorite story about how you helped a customer: It is really hard to pinpoint one particular customer because we do have so many amazing patients we come across. However, the one patient I will always remember is a lady who has to use catheters 10Xs per day. She called in very upset about the news of having to catheterize. She had a history of frequent infections and basically was down on life. Well, I introduced hydrophilic catheters to this lady and she told me it changed her life. It helped with her level of discomfort and more importantly it greatly reduced her amount of infections. She still calls in from time and time and always makes sure that whoever she speaks to tells me hey from her and to let me know she called in. She showed me how my job as a product specialist can truly impact a customer’s life and turn his/her life around.

Tell us a little bit about yourself: Well, I was born and raised in a a small town about two hours from Atlanta, Georgia. I have two sisters and a brother. I love basketball and even received a scholarship to play in college. I lived in Georgia my entire life until I moved to Oklahoma a little over two years ago. I went to the University of Georgia most of my collegiate life, then graduated from a smaller college with my Bachelor’s degree. I am a huge Georgia Bulldog fan! My favorite thing to do is to go to the beach. This is definitely what I miss the most about living in the southeast. As far as my career is concerned, it is my ultimate goal to move into an outside representative role with 180 Medical.