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What is crusting?
You’ve probably experienced redness or itchiness of the skin around...
Why do you ask about number of supplies when confirming orders?
When confirming your orders with 180 Medical, we ask about...
How do I clean my catheters?
Manufacturers do not recommend that users clean catheters in order...
The tracking info says my order is being returned. What do I do?
If your tracking information shows your order is being returned,...
Why is my order being held for prior authorization?
If your order is being held up because of something...
What do I do if I’m having an emergency related to supplies?
If you’re having an emergency related to your supplies, such...
Why does 180 Medical ask for my health insurance information?
180 Medical is an insurance-based supplier of catheters and ostomy...
Who will be the main point of contact for my patient?
When you refer your patient to 180 Medical, who will...
Can I return supplies I’m no longer using?
Yes. 180 Medical accepts returns of unopened, unused supplies as...
Can I buy catheters without using insurance?
Are you wanting to buy catheters without insurance? 180 Medical...
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