Peer Support at 180 Medical
Being new to using catheters can feel like a lot. You may have questions or just want to talk to someone who understands. 180 Medical’s Peer Support team is here for catheter users and their families.
Whether you’re learning to self-cath for the first time or facing life after an unexpected diagnosis, our team is here to offer support, encouragement, and their real-life experience.
If you need support and would like to talk, fill out the quick form on the right.
What Does the 180 Medical Peer Support Team Offer?
Our Patient Advocates, Steve and Brendan, regularly visit children’s hospitals, rehabilitation centers, and other healthcare facilities across the country. Our in-house Peer Support Team also includes people who know firsthand what it’s like to face a new life-changing condition and learn to self-cath for the first time.
Our Peer Support Team is here to:
- Listen and answer any questions you may have
- Build confidence in using catheters
- Help you feel less alone during a big life change
- Provide encouragement and answers from real-life experience
- Find the right product for your individual needs
- Reduce stress for customers, families, and/or caregivers
Meet Our Patient Advocates
Steve
Steve has been a C6 quadriplegic since a car accident in 1988. He knows firsthand how overwhelming life can feel after a new spinal cord injury or being told you need to use catheters for the first time.
As a Patient Advocate, he loves sharing his experience to help others see that their lives aren’t over because of their spinal cord injury. “When someone is new to using catheters, they’ll have a lot of questions. Having someone who really knows what you’re going through is important,” he says.
Steve is passionate about playing quad rugby, and he loves being able to help others with disabilities get involved with adaptive sports, too. Also, he shares helpful tips for navigating life with a spinal cord injury in his posts on the 180 Medical blog.
Brendan
When Brendan was born with spina bifida, his family received guidance and help. Today, he likes to “pay it forward” by offering compassionate care and support to other families and children with spina bifida. He is a Territory Sales Manager for 180 Medical and contributes posts on the 180 Medical blog about living an independent life with spina bifida.
Meet Our Peer Support Team
Daniel
Daniel has been with 180 Medical for over a year and currently serves as both a Confirmation Specialist and a Peer Support Team member. As someone living with a spinal cord injury himself, Daniel offers practical advice and encouragement to others who may be adjusting to catheter use or facing new challenges. Outside of work, he plays with the TIRR Texans Low-Point Wheelchair Rugby team (now two-time national champions as of 2025). His care, compassion, and dedication shine through in everything he does, both on and off the court.
Ryan
Ryan has been part of our company for over 17 years. After sustaining a spinal cord injury in high school due to an ATV accident, he brings years of personal experience and heartfelt insight to his role as both a Referral Specialist and a member of our Peer Support Team. Ryan is passionate about helping others navigate life after injury and encourages those he speaks with to stay hopeful and determined.
“Never let anyone tell you you cannot do something just because of your spinal cord injury,” he says. “It’s just a matter of figuring out how to do things in a new way. Never give up.”
Get Support Today
Whether you’re new to using catheters or you’re a caregiver looking for help, the 180 Medical Patient Advocates can provide guidance, empathy, and lived experience.
180 Medical offers:
- Free samples
- Personalized catheter and insurance support
- Wide selection of intermittent catheter options from trusted brands
- No upfront costs to get started
- Free, discreet shipping
180 Medical is in-network with thousands of insurance plans, including Medicare, Medicaid, UnitedHealthcare, BlueCross BlueShield, and Cigna.
Additional Resources
Online Catheterization Instructions
180 Medical offers step-by-step instructions and videos on how to use catheters for men, women, and children.
180 Medical Kids Club
We provide a fun and helpful introduction to using catheters for children and their parents or caregivers. Through fun activities and colorful stories, your child can learn how to hygienically self-cath.
Disclaimer: Content provided on 180medical.com is for general educational purposes only and should not be used as a substitute for medical advice, diagnosis, or treatment from a qualified healthcare professional. Product and sample availability may vary based on your insurance plan, prescription, and other requirements. Please consult your healthcare provider with any questions about your condition, treatment, or medical supply needs.